Thank you for visiting and shopping at Live in Ambience. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
All orders are processed within 1-3 business days. Once your order has been dispatched we will provide you with a tracking number via email. You can expect your delivery within 5-10 working days from ordering however, please note orders are not shipped or delivered on weekends or bank holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. In these cases we would usually advise to allow 2-3 weeks.
Deliveries are currently kerbside only for larger items, if this is not ideal please can you kindly contact us before placing your order.
Shipping rates & delivery estimates
Live in Ambience currently offers fast and free delivery! Free shipping currently applies to addresses within the UK mainland and an additional delivery fee of £25 for non-mainland UK.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Live in Ambience is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Live in Ambience is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us within 48 hours of your order being delivered with clear pictures showing the damage.
International shipping policy
We currently do not ship outside the UK
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.